Hi, I’m Lucie.Let me deal with Barcelona’s bureaucracy for you.
Bank, doctor, city hall, phone bills and everything in between. In your language, by your side.
Four languages. One less thing to worry about.
A little help. A big relief.
Life in a new city is enough of an adventure. Let’s make the everyday stuff easier.
Bureaucracy & paperwork
NIE, residency, empadronamiento… I know the drill.
Doctor & healthcare
Understand your appointment, not just the waiting room.
Phone, internet & bills
On hold for 45 minutes? I’ll take it from here.
Banks & accounts
Open an account. Sort a problem. Speak to a human.
Schools & teachers
Let’s make sure nothing gets lost in translation.
City hall & public offices
The right office, the right papers, a familiar face.
Three ways to get it done.
By your side
I come with you. A friendly face who speaks the language.
On a three-way call
You, me and the other side. Let’s sort it out together.
Leave it with me
Send me to the office, or I handle it by phone or online.
Some offices require an authorisation letter. I’ll let you know.
From “help!” to handled.
Tell me what you need
Pick a time and give me the short version.
I confirm the plan
I check what’s possible and confirm with you.
Pay with Bizum
Simple, fast, and only after I confirm.
Simple help. Simple prices.
Remote
A three-way call, or I handle it by phone or online.
On-site
I come with you, or go to the office for you.
2-hour minimum · €40 minimum
Not sure which you need? Tell me what’s going on and I’ll recommend one.
Let’s take it off your list.
Tell me what’s going on. I’ll take it from there.
LucieBarcelona, CatalunyaA few things you might be wondering.
Can you legally represent me?
I can help with translation and practical errands. Some offices require an authorisation letter, or your presence. I’ll check with you first.
What if I don’t have Bizum?
No worries. Tell me in your request and we’ll discuss an alternative before confirming.
How much does it cost?
Remote help is €13 flat. On-site is €20 per hour, with a 2-hour minimum (€40).
How far ahead should I book?
Send me your preferred time. I’ll check my calendar and confirm what’s possible.
Which areas do you cover?
I help in Barcelona and Catalonia in person, and with tasks across Spain remotely. We’ll confirm travel before booking.
What if it takes longer than planned?
We’ll agree on the plan and discuss any extra time before going ahead.
What documents should I bring?
Tell me about your appointment first. I’ll help you work out what you need.
Got a little Lucie in you?
Speak the language. Know the system. Love helping people?